Siti Nurul Munawwarah BT Roslan, Fatimah BT Kari, Nurulhuda BT Mohd Satar and Wan Nor Azriyati BT Wan Abd Aziz

DOI: https://doi.org/10.6000/1929-7092.2019.08.88

Published: 02 December 2019

Abstract: Quality of life in urban areas has become an important factor for sustaining any urban living. A wide range of factors contribute to quality of life and neighbourhood satisfaction is one of the factors that has been highlighted by many researchers. Neighbourhood satisfaction comprises both social and physical factors. Households located in urban areas are able to benefit from variety of urban infrastructure and services provided by the public sector and achieve better living standard. However, increase in the number of urban population has resulted in higher crisis of unemployment, shelter and amenities provision in urban areas. This study intends to evaluate the social-physical attributes that can influence the urban residents’ quality of life by adopting neighbourhood satisfaction as a mediator between the two. Primary data collected through a survey involving 384 respondents were utilized in this study and SEM –AMOS was used for the data analysis. This study covers seven local authorities in the Klang Valley. The findings revealed that, the partial mediation exists, that the neighbourhood satisfaction mediates the relationships between social-physical attributes and quality of life. This study suggests that accessibility to public community space for all races and free barriers for disabilities and erlderly should be enhanced to make sure that they can access to the facilities provided in their neighbourhood area and increase their quality of life. Furthermore, residents and public involvement are important as it is also helps to understand the needs of the residents for better future planning and development in urban neighbourhood.

Keywords: Social-physical, neighbourhood satisfaction, urban quality of life.

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